Terms of service
Terms of Service – Ottovictus
Last updated: 11 Aug 2025
These Terms of Service (“Terms”) set out the agreement between you, the customer (“you”, “your”) and Ottovictus(“we”, “us”, “our”) when you use our website ottovictus.co.uk (the “Site”) and/or purchase goods from us. By placing an order or using our Site, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use our Site or purchase our products.
1. Information About Us
Ottovictus is a trading name of [Your Company Name], registered in [England and Wales / Scotland / Northern Ireland] under company number [Company Number], with our registered office at [Company Address].
You can contact us at:
-
Email: info@ottovictus.com
2. Our Contract With You
2.1 Your order is an offer to purchase products from us. We will confirm acceptance of your order by sending you an order confirmation email, at which point a binding contract will come into existence.
2.2 If we are unable to fulfil your order, we will inform you and refund you in full.
3. Products
3.1 Images of products on our Site are for illustrative purposes only. Colours may vary depending on your device’s display settings.
3.2 We reserve the right to make changes to product specifications without notice, provided they do not materially affect quality or performance.
4. Pricing & Payment
4.1 All prices are in GBP (£) and include VAT (where applicable).
4.2 We may change prices at any time but changes will not affect orders already placed.
4.3 Payment must be made in full at the time of ordering via our accepted payment methods (as shown on our Site).
5. Delivery
5.1 Delivery options, timescales, and costs are set out during checkout.
5.2 We are not responsible for delays caused by events outside our control.
5.3 Risk in the products passes to you upon delivery. Ownership passes once we receive full payment.
6. Your Right to Cancel (Consumers Only)
6.1 If you are a consumer in the UK or EU, you have the right to cancel your order within 14 days of receiving your goods without giving any reason, under the Consumer Contracts Regulations 2013.
6.2 To exercise this right, contact us in writing (email is fine) before the cancellation period expires.
6.3 You must return the goods to us in their original condition within 14 days of notifying us of cancellation. You are responsible for the cost of returning the goods, unless they are faulty or misdescribed.
6.4 We will refund you within 14 days of receiving the goods back (or evidence of their return), using the same payment method you used to pay.
7. Returns & Refunds
7.1 Our detailed Returns Policy is available [insert link to returns policy].
7.2 We will replace or refund faulty or defective items in accordance with your statutory rights.
8. Limitation of Liability
8.1 Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or breach of statutory rights.
8.2 We are not liable for any indirect or consequential losses, including loss of profit, revenue, or business.
9. Intellectual Property
All content on our Site, including text, images, and trademarks, is owned by or licensed to us and is protected by UK and international intellectual property laws. You may not use or reproduce any part of our Site without permission.
10. Privacy
Your personal data is handled in accordance with our Privacy Policy, available at [insert link].
11. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.
Contact Details:
Ottovictus
Info@ottovictus.com